FAQ

1. What is Sendvilla ?

Sendvilla is an automated lead scraping solution that utilizes Google API which allows you to search for new leads and gather business listings by simply typing in a keyword and selecting a location or region. To reduce cost for our users, we built Sendvilla such that users can simply add in their own Google API code and our bot will do the magic.

2. What is Google API?

Google APIs are application programming interfaces (APIs) which allows you to communicate with Google Services and integrate them into other services.

3. How do I get a Google API key?

Step 1: To get Google API, you need to go to this link: https://bit.ly/2R9VzHL. Click on “Get started”.

Step 2. Sign up for an account.

Note: You will need to key in your payment details at Step 3. The billing function needs to be enabled for the API key to work.

Step 3: You will get to this page. Click on “My First Project”.

Step 4: Next, click on “NEW PROJECT” to create a new project.

Step 5: Upon creation, click the drop-down list.

Step 6: Select your project.

Step 7: Next, click on the Navigation Menu. Then click on “APIs & Services”, and then “Library”.

Step 8: You will get to this page, click on “Places API”.

Step 9: Enable the API.

Step 10: After enabling, go to “Credentials”.

Step 11: Click on “CREATE CREDENTIALS”, then select “API key”.

Step 12: Your API key will be created.

Note that the API key in the screenshot above has been intentionally removed.

4. Is there a video guide for me to refer to when creating and setting up Google API on Sendvilla?

Yes there is. You can visit the following link for the video guide.

Link here: https://www.youtube.com/watch?v=Nk4O8Q9E2JY&ab_channel=Sendvilla

5. How do I check my Google credit usage ?

Step 1: To check your Google credit usage, you can click on “Billing”, then “Reports”.


6. Will I get charged by Google if I exceed my free credit limit ?

Yes, you will be charged by Google once you exceed the $200 free credit limit. Thus, please monitor your API usage on Google’s account if you do not wish to spend additional money.

7. I do not have a SMTP provider, what should I do ?

You are required to set up your SMTP before you can send out emails at Sendvilla. To get an SMTP server, we recommend you to sign up for SMTP2GO for one.


SMTP2GO offers a free plan, with a sending limit of 1,000 emails per month. For more information, please visit this link: https://bit.ly/3hDkq16.

8. Is Sendvilla a tool for me to keep sending email to my clients ?

Sendvilla is the perfect email tool for reaching out to new leads. It is not a traditional email marketing platform. We recommend using SendVilla for reach-out email instead of an email tool to keep sending email.

9. Can Sendvilla control the number of emails being sent out?

The number of emails you can send is limited to the number based on your SMTP provider that you set up in Sendvilla.

10. How can I generate leads using Sendvilla?

Step 1: Click on “Get Started with step 1” to begin.

Step 2: Copy your Google API key and paste it into the box.

Step 3: You can also limit the number of calls (scraped data) to ensure that you keep within Google’s free monthly credit if you do not wish to incur additional cost.

Step 4: To generate leads, click on “Leads”, then “Search for Leads”.

Step 5: Key in the keyword and location.


Note: Please ensure both ‘FB pixel’ and ‘Google My Business’ are checked.

Step 6: Key in the name for your list.

Step 7: Click “Got it”.

11. Why is my total leads zero?

If you have just generated your leads, do not worry if it appears to be “0”. The leads will be generated after 20-30 minutes.

12. How can I view my leads?

To view your leads, click on “Leads” at the side bar.

13. How do I add my existing leads onto Sendvilla?

The first strategy is to add in each lead manually, and the second method is to key in the list as outlined in our sample and upload it to Sendvilla.


Adding each lead manually:

Step 1: To begin, click on “Leads” at the side bar and click on to the “View” icon.

Step 2: To manually add your list, click on to “Add New”.

Step 3: Fill in the necessary information and click on to “Save”. Repeat the same steps to add in more leads.


Key in your leads list as outlined in our sample:

Step 1: To begin, click on “Leads” at the side bar and click on to the “View” icon.

Step 2: Click on “Sample” to download our template.

Step 3: Click on “Sample” to download our template. Fill in the necessary fields and save your CSV file.

Step 4: Click on “Choose File” to upload your CSV file and click on “Import”.

14. How can I create an email on Sendvilla?

Step 1: To create an email, click on “Email Campaigns”, then “Create Campaign”

Step 2: Input your email details and click “Save Email”. To check how your email will look like to the recipients, click on "Preview".

15. Is it possible to add images into my email?

Yes, you can include images into your email. Do take note that to add images from your desktop, click on the “Gallery” icon that appears below “Email Subject”. On the other hand, to add images that are from a url, click onto the smaller “Gallery” icon that is beside the “Table Properties” icon. (Refer to image in Question 13.)

16. How do I send my email out ?

Step 1: To send your email, click on “Email List”, then “Add New List”.

Step 2: To send your email to leads on a certain list, click onto “Select Leads”. A dropdown bar will appear and you can choose from your list of leads.

Step 3: Next, select the dropdown bar from the “Email Campaign”. And select the one that you wish to send to the selected list of leads.

Step 4: Click “Save”.

Step 5: You will get to this page, click on “SEND EMAIL” to send the email.

17. Does Sendvilla have statistics about my email's performance?

You can track the response to any email campaign by checking its delivery, open and bounce rate.


Step 1: Head over to “Email List” on the side bar and click onto “EMAIL TRACKING”.

Step 2: Once you get to this page, you can check the delivery, open, and bounce rate.

18. Although I have a list of 45 leads, my email was only sent to a handful. Why does this happen?

Sometimes the leads that have been generated will not have an email address. Do take note that the email function will only work if you are able to scrape the email out.

19. Why is there no “Send Date” on certain emails?

If there is no send date, it means that it did not get sent out. The reason might be that you have used up the email credits that are offered by your SMTP provider.

20. Is there a place where I can keep a record of all my account information?

At the side bar, click onto “My Account”. You will be able to find your membership information, subscription plan and profile information.

21. How can I change my subscription plan?

Step 1: At the side bar, click on “My Account”.

Step 2: Click onto the “Subscription Plan” tab at the top.

Step 3: Select the Subscription Plan that you wish to subscribe to.

Step 4: Select your payment method.

22. How do I return to Sendvilla website if I am at my dashboard?

Click on any Sendvilla logo to return to Sendvilla’s website.

23. How do I return to my dashboard if I am at “My Account”?

Step 1: Click on any Sendvilla logo to return to your dashboard.

Step 2: Afterwards, if you want to visit Sendvilla’s website, you can click on any Sendvilla logo.

24. Is it possible to unsubscribe from Sendvilla’s email messages?

Step 1: Visit “My Account” at the side bar.

Step 2: Check the box that states “Unsubscribe from all e-mail messages”.

25. How do I redeem the coupon for Lifetime Deal?

Please click on this URL https://bit.ly/3Bxsojx to follow the instructions to redeem your coupon.